We realized that some pages didn’t consist of an image, that will be an element that is essential of profile.
Some users are timid or simply just don’t want others to see them. Users are more inclined to make contact with somebody who has a photograph within their profile.
4. Consumer friendliness
On Be2 there is responses to many of the questions within the FAQs section that is detailed. The FAQs are really easy to find and demonstrably presented. Nonetheless, there’s no area on love and relationships. We believe this particular feature would enhance the consumer experience.
4.1 client Service and Contact choices at Be2
Unfortunately, customer support appears to be inadequate at Be2 brand brand New Zealand. It really is difficult to get the contact information therefore the FAQs don’t help there either. The contact information for customer care can be acquired in the bottom of this web web page regarding the primary contact area where a hyperlink to a message is supplied. A contact target can be noted when you look at the conditions and terms, but it’s maybe maybe not straight away apparent how to locate it. There’s no telephone number available.
We sent a contact inquiry into the customer care division and received a reasonably fast answer but we nevertheless think Be2 could improve customer support contact information. (more…)